Refer to your manual to learn more about your kitchenaid dishwasher upper rack track assembly.
Youtube kitchenaid dishwasher top rack repair.
A quick do it yourself diy home repair project to fix your kitchenaid dishwasher.
To access track stops pull the rack until it stops and clicks into place.
According to maytag they offer similar models.
If this is the case for you the top rack should not have caps on the track ends.
Available in white or grey.
Upper rack repair broken wheels on rail.
According to kitchenaid some models have a rack that is purposely removable to accommodate large items.
Remove dishes prior to removing the top rack from dishwasher.